Policy
Order Processing:
Once an order is placed on the Atlantis Leadership website, it will be processed promptly.
Orders will be reviewed for accuracy, and any discrepancies or issues will be addressed before fulfillment.
The customer will receive an order confirmation via email, including their purchase details.
Shipping and Delivery:
Atlantis Leadership primarily offers digital products and services. As such, shipping physical items may not be applicable unless otherwise specified.
For digital products, such as e-books or online courses, access will be provided electronically through a secure and user-friendly platform.
Delivery of digital products will be made available to customers within a specified timeframe, typically through email or login credentials.
Event Registration:
For events organized by Atlantis Leadership, registration and ticketing services are facilitated through the Ticket Tailor platform.
Upon successful registration and payment, customers will receive an electronic ticket or confirmation, which may be presented at the event for admission.
Any additional instructions or requirements for event attendance will be communicated to the customer through email or other designated channels.
Payment Processing:
Atlantis Leadership utilizes Stripe as a trusted payment processing provider to ensure secure and seamless transactions.
Customers' payment information, including credit card details, will be handled securely and in accordance with industry standards and regulations.
In the event of refunds or cancellations, the appropriate procedures will be followed, adhering to the policies outlined by Atlantis Leadership and the payment processor.
Contact: events@abcdallas.com
Data Privacy and Security:
Atlantis Leadership is committed to safeguarding the privacy of customer data.
Any personal information collected during the order or registration process will be treated with strict confidentiality and used solely for the purpose of fulfilling the customer's request.
Data will be stored securely and handled in compliance with applicable data protection laws and regulations.
Customer Support:
Atlantis Leadership will provide responsive and helpful customer support to address any inquiries, issues, or concerns related to order fulfillment.
Customers can reach out to the designated support channels provided on the website, such as email or a dedicated contact form.